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Since updating to 3.6.6 today, Firefox can no longer access the web, even after I update the Norton I.S. firewall setting.

  • 6 отговора
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от AnonymousUser

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I updated to 3.6.6. today. Now Firefox will not access the Internet. The web-page screen is solid blank white. I have Norton Internet Sec 2010. I updated the firewall setting, but this does not fix the problem.

I updated to 3.6.6. today. Now Firefox will not access the Internet. The web-page screen is solid blank white. I have Norton Internet Sec 2010. I updated the firewall setting, but this does not fix the problem.

Всички отговори (6)

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I have same problem, unable to load any web pages.

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I am the person who first posted this question yesterday. After reading other postings this morning, I followed the advice to "restore" 3 Mozilla files which had been quarantined by Norton Internet Security yesterday. My Firefox 3.6.6 now works great. Also see: http://community.norton.com/t5/Norton-Internet-Security-Norton/What-is-WS-Reputation-1/td-p/228251/highlight/true;jsessionid=ED9D38B27E367CBEDBE1FB7DD5244F98

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I'm having the same problem with 3.6.6 that I had with 3.6.4:

" The proxy server is refusing connections"

That's with all websites I try to go to including Firefox. I restored 3.6 and it runs.

What can I do to get the updates to work???

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Exact problem and solution as above.....

FireFox 3.6.6. no longer able to connect to the internet when Norton360 v4 removed the following files which belonged to FireFox: freebl3.dll softokn3.dll nssdbm3.dll

Get Norton 360 to release these files from quarantine. Also, I'm not sure what these files actually do, so that should be made clearer by Mozilla.

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Hey Steve: Probably for good advice for some of the folks who are running Norton but I happen to run AVG Free. Now, this laptop is running 3.6.6 OK but my desktop had to be downgraded to 3.6 and everytime Firefox upgrades it 3.6.4 & 3.6.6 it upchucks. How can I turn the auto off until I figure out a solution? BTY, both are running XP 2

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You can stop FireFox updating itself by going to Tools:Options:Advanced:Update. Then uncheck the update box.