We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Why is Firefox for Android crashing on start on my Acer Liquid E running the official Android v2.2 release from Acer?

  • 1 отговор
  • 31 имат този проблем
  • 6 изгледи
  • Последен отговор от Matt Brubeck

oscar-with-a-c
oscar-with-a-c
more options

When I start Firefox for Android, I see a black screen with a small top banner labelled "Firefox." However, seconds later, it terminates and returns me to the last screen I was on. This happens even after a reboot and whether it's installed in device memory or on my MicroSD card.

My Android device is an Acer Liquid E. It is running the official Android v2.2 release from Acer. My mobile carrier is Fido. Here's some additional information:

  • Baseband version: A1-05.01.05
  • Kernel version: 2.6.29
  • Build number: Acer_LiquidE_4.004.04_PA_FIDO
  • Acer APN version: 1.109-1
  • Product SKU: PA_FIDO
  • Device info version: 2.1
  • CPU vendor: Qualcomm
  • CPU speed: 768
  • CPU version: 8250
  • ROM size: 512
  • RAM size: 512
  • Free device space: 38.21 MB
  • Free MicroSD space: 5.72 GB
When I start Firefox for Android, I see a black screen with a small top banner labelled "Firefox." However, seconds later, it terminates and returns me to the last screen I was on. This happens even after a reboot and whether it's installed in device memory or on my MicroSD card. My Android device is an Acer Liquid E. It is running the official Android v2.2 release from Acer. My mobile carrier is Fido. Here's some additional information: * Baseband version: A1-05.01.05 * Kernel version: 2.6.29 * Build number: Acer_LiquidE_4.004.04_PA_FIDO * Acer APN version: 1.109-1 * Product SKU: PA_FIDO * Device info version: 2.1 * CPU vendor: Qualcomm * CPU speed: 768 * CPU version: 8250 * ROM size: 512 * RAM size: 512 * Free device space: 38.21 MB * Free MicroSD space: 5.72 GB

Променено на от oscar-with-a-c

Всички отговори (1)

Matt Brubeck
Matt Brubeck
more options

There's a known bug that causes Firefox to crash at startup on some Acer Liquid phones, though I don't know if it affects the Liquid E: https://bugzilla.mozilla.org/show_bug.cgi?id=606194

If you happen to have the Android developer tools installed, you can help us figure this out by running the "adb logcat" command while starting Firefox and sending us the output.