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No tab will close upon hitting the "X" button in the browser.

  • 1 отговор
  • 4 имат този проблем
  • 10 изгледи
  • Последен отговор от the-edmeister

Scott_Es.
Scott_Es.
more options

Since the last couple updates, every computer I have Firefox installed on will not allow me to close an individual tab. I have to close the entire browser. This is very frustrating when you end up having many tabs open and you can't close any of them. I thought it was only happening on my 3 computers, however, when I installed Firefox on my mom's brand new laptop two days ago and was excited to show her the benefits of Firefox v. IE, I was very disappointed to find out her computer has the same problem.

FYI, this post shows my computer as having Windows XP. However, I'm also having the same issues on three computers with Windows 7.

Since the last couple updates, every computer I have Firefox installed on will not allow me to close an individual tab. I have to close the entire browser. This is very frustrating when you end up having many tabs open and you can't close any of them. I thought it was only happening on my 3 computers, however, when I installed Firefox on my mom's brand new laptop two days ago and was excited to show her the benefits of Firefox v. IE, I was very disappointed to find out her computer has the same problem. FYI, this post shows my computer as having Windows XP. However, I'm also having the same issues on three computers with Windows 7.

Променено на от Scott_Es.

Всички отговори (1)

the-edmeister
the-edmeister
  • Moderator
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Time for some troubleshooting.

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

I wouldn't be surprised of the Google Toolbar extension is involved in that problem.