Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

tabs and anything in top 1 inch of screen won'd click open.

  • 3 отговора
  • 28 имат този проблем
  • 6 изгледи
  • Последен отговор от Mozillauser24

HillMD
HillMD
more options

only on firefox .... I cannot open the tabs at top or close them. On my mail I cannot open any of the apps. like inbox. And on facebook cannot open anything like contacts or messages. Seems like the top 2 inches of the screen is dead. Cursor moves all over, address bar works but can't click on anything in that small important area.

only on firefox .... I cannot open the tabs at top or close them. On my mail I cannot open any of the apps. like inbox. And on facebook cannot open anything like contacts or messages. Seems like the top 2 inches of the screen is dead. Cursor moves all over, address bar works but can't click on anything in that small important area.

Всички отговори (3)

Mozillauser24
Mozillauser24
more options

I think that is the problem I have as well. I just expressed it a different way.

If I click on the works under MOXILLA HELP nothing happens if I am in Mozilla. It works in Explorer. I am using Explorer at the moment.

Mozillauser24

the-edmeister
the-edmeister
  • Moderator
more options

The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Mozillauser24
Mozillauser24
more options

Dear the-edmeister,

I have followed the article you refer to above and I have disabled all extensions but "McAfee SiteAdvisor 3.4.0". I only had three anyway, one of which was Babylon.

I have restarted Mozilla and tested the e-mail in Yahoo.co.uk. It works. I have not bothered to test three extensions I disabled. Do I really need them?

Kind regards,

Mozillauser24.