Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

After upgrade to 9.01 startup of firefox gives error message MOZCRT19.dll was not found

  • 3 отговора
  • 2 имат този проблем
  • 2 изгледи
  • Последен отговор от cor-el

more options

After the upgrade to firefox 9.01 with windows xp I get every time firefox tries to launch the error message "This application has failed to start because MOZCRT19.dll was not found. Re-installing the application may fix this problem".

Well, re-installing does not fix this problem!

I even de-installed firefox, cleared all folders with the hint of mozilla or firefox in its name and did the same with the registry, re-installed firefox 9.01 but always get the same result.

After the upgrade to firefox 9.01 with windows xp I get every time firefox tries to launch the error message "This application has failed to start because MOZCRT19.dll was not found. Re-installing the application may fix this problem". Well, re-installing does not fix this problem! I even de-installed firefox, cleared all folders with the hint of mozilla or firefox in its name and did the same with the registry, re-installed firefox 9.01 but always get the same result.

Избрано решение

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See this for a similar issue caused by ZoneAlarm:

Прочетете този отговор в контекста 👍 0

Всички отговори (3)

more options

Which security software (firewall, anti-virus) do you have?

more options

I do run ZoneAlarm version 10.0.241.000 which comes with Anti-Virus/Spam/Spam/Phishing/Spyware

more options

Избрано решение

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See this for a similar issue caused by ZoneAlarm: