The "Read More" links on this page seem to work normally for me: http://www.moneysupermarket.com/c/news-and-community/ Do those not work for you? What exactly happens when you click?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

The links that will not work are the ones that are contained in the weekly emails I get. I have tried opening the website & as yourself they work. I have tried to change the permissions & allow pop-ups but that will not work. When I click on "Read More" all that happens is the Tab at the top of the screen shows "Connecting" but it doesn't.

David Healey.

Can you compare the URLs to see whether they are the same?

You might want to open a Notepad/Wordpad/Word document for this.

For the link that works on the website, right-click the Read More link and choose Copy Link Location. Then paste that into the open document.

Then in the email, right-click the Read More link and choose Copy Link Location. Then paste that into the open document.

Any differences? If the email links run through a tracking URL, either from your mail site or a third party mailing service, there might be a problem translating that to the true destination link. I'm not sure why Firefox and IE would be different in this regard. Maybe an add-on?

A standard diagnostic for possible interference by add-ons is to try Firefox's Safe Mode.

First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, restart Firefox in Firefox's Diagnose Firefox issues using Troubleshoot Mode using

Help > Restart with Add-ons Disabled

In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."

If the email links now work correctly, this points to one of your add-ons or custom setting (or perhaps a saved password?) as the problem.

If the links still go nowhere, we would have to consider other factors.

Any luck?

Thanks very much for your help. I just wish Computers wern't so complicated.