After copying profile fr Win7 to Vista folders below Inbox don't show
I have been using a borrowed Win7 computer w/TB and went to a Vista computer reinstalled from its hard drive (Lenovo). Installed TB and copied the working default profile from Win7 to Vista computer. I copied the old profile name into new Profile.ini. It works in all respects, downloading incoming mail and sending outgoing, and I can make new folders and move messages to the archive folder - except:
The subfolders containing years' worth of work are not visible on the TB screen. I'm using a POP account on both, so they should be in the profile. The file sizes of the original and copied profiles are identical, so I would expect the content is there. The Win7 TB still opens the folders and messages can be read, the Vista TB does not. Old mail can't be accessed and new mail can't be organized.
I've read virtually every Q&A in this forum - nothing pertains. Don't know what else to do.
All Replies (4)
Close Thunderbird Open the profile in explorer. Delete panacea.dat and foldertree.json and restart Thunderbird
Thanks for your instructions. Followed them to the letter. No change. the folders don't appear in TB screen. The profile, after restarting TB, has not reconstructed those 2 files - they don't appear now.
Before I made this request, I also uninst/reinst TB from a fresh download. No changes.
Maybe I'll reboot and retry. Don't expect anything from that but want to do something.
Maybe a clue: the Local folder displays all its files (shown in Explorer) as folders in a long column. I've never seen that before. Something must be wrong in the profile as used in Vista. That doesn't happen with this profile in Win7.
Modified by KDD-DKD
ok open your profile folder.
navigate to the mail folder in explorer. open the folder named for your mail server for example mail.comcast.net this folder should contain among other things inbox, inbox.msf and inbox.sdb open the inbox.sdb folder and look in there for your sub folders. They like inbox will be two or three files. all named the same as the folder in Thunderbird. The large file with no extension is the actual mail.
Can you locate this?
(I wish I could type and did not have to edit so many typos.)
Modified by Matt
Hi - Thanks for your reply. Something has gone badly wrong with this profile.
Yes I can locate that Mail file and almost all those folders, but in this profile there are no folders with *.sdb or *.msf extensions. I have another profile that does have those files, and it shows a subfolder "Test" that I made, as well as an Archive folder with some subfolders I dragged into it. And in that profile's TBird page it shows that subfolder and a file I put in it. That profile is normal and operates normally, so I no longer suspect Thunderbird, Vista or the hardware.
But no such sdb folder is in the profile that has all the archived mail we need. Here's a list of the contents of "incoming.verizon.net":Drafts and its msf; Inbox, msgFilterRules.dat, popstate.dat, Send and its msf, and Trash and its msf. No wonder I can't see the subfolders - there's no directory for them.
Other observations: On the main screen yesterday I emptied a large trash folder, and it showed as empty - but back in Explorer it was still the same size. I wondered if I was working on a different profile, but I checked and it was the right one.
What's more, the many folders that do appear one level below the profile name all have remade the ordinary files into folders with the same name except they are now dot mozmsgs. An example: addons.sqlite.mozmsgs is now a folder name one level below the profile name. They all appear on the TBird screen as a long column of folders.
So how do we recreate an sdb folder inside the correct profile, and how did the files get renamed as folders? I have previously un/reinstalled TBird with a fresh v.31 download, and rebooted, but nothing I've done has changed this profile in the slightest.
Sorry for the long answer, but these are my reactions and history with this. And thanks for sticking with this after my month's worth of trying and frustrations.
Rgds - Don Dement
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On 8/6/2014 1:10 PM, Mozilla Support Forum wrote: > Mozilla Support > After copying profile fr Win7 to Vista folders below Inbox don't show > Matt Aug 2, 2014 6:55:30 PM > > ok open your profile folder. > > navigate to the mail folder in explorer. open the folder named for your mail server for example mail.comcast.net this folder should xontain among other things inbox, inbox.msf and inbox.sdb open the inbox.sdb folder and look in there for your sun folders. They like inbox will be two or three files. all named the same as the folder in Thunderbird. The large file with no extension is the actual mail. > > Can you locate this? > > Mark it as solved This doesn't solve my problem > Browse for unsolved questions and help a Firefox user > Solving 1 issue helps up to 1,000 users a day! > This email is automatically sent by a robot. Our robot can’t respond to your question, but our forum contributors can! If you want to respond to them, please click here. > Change your email preferences > Unsubscribe from these emails