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For some reason, Adobe Acrobat Installer is on my computer & I can't load Flash

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  • 3 have this problem
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  • Last reply by cor-el

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No, I did not load Acrobat or Reader, only have Adobe Air. I cannot find Adobe Acrobat Installer on my Windows XP. When, I go to download Flash a message pops up Saying:" Adobe Acrobat Installer, Only a Single Instance of this Application can Run". I use Chrome for my FB games, because I need Flash. I don't have any idea how this happened. Yes, I posted this in Adobe's forum, also. Any ideas?:

No, I did not load Acrobat or Reader, only have Adobe Air. I cannot find Adobe Acrobat Installer on my Windows XP. When, I go to download Flash a message pops up Saying:" Adobe Acrobat Installer, Only a Single Instance of this Application can Run". I use Chrome for my FB games, because I need Flash. I don't have any idea how this happened. Yes, I posted this in Adobe's forum, also. Any ideas?:

Chosen solution

See this about uninstalling Flash players:

Note that this will remove all installed Flash players.

Read this answer in context 👍 1

All Replies (2)

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Hello Elainemacko 1. Fist I would uninstall any version of Abobe Flash plugin or active x installed. Please go to Add or Remove Programs (Click Here to see how to uninstall programs from Windows XP) and check you don't have "'Abobe Flash Player"' Installed, If so uninstall it.

2. Click here to go to Adobe Flash Player Distribution (This is the off line installer)

3. Click Download EXE Installer Under Windows and save the file.

4. Once downloaded double click the install files. make sure to close any browser you have open first. (At the time of writing this it should be called "'install_flash_player_15_plugin.exe"')

5. Once the installer finishes installing Click Here to go to the "'Check Abobe Flash is installed and up to date Page"' to test if the installer install Adobe Flash properly.

Please let me know if this solves you problem.

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Chosen Solution

See this about uninstalling Flash players:

Note that this will remove all installed Flash players.