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Filters does not work any more after our company changed the domain name

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by finitarry

gsam
gsam
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Hi, support. My native language is Ukrainian, so forgive me for my English.

Initially I had an e-mail account of domain "@.domain__1.kiev.ua" and e-mails filters worked for me. So, e-mails that come from some sender will be replaced from "incomimg" to some "special" folder.

The we just changed the domain to "@domain__2.kiev.ua. Internal structure still be the same. Only domain was changed. Finally filters does not work till today. Even if I run the filtering manually.

I think it is a bug. Please help.

Hi, support. My native language is Ukrainian, so forgive me for my English. Initially I had an e-mail account of domain "@.domain__1.kiev.ua" and e-mails filters worked for me. So, e-mails that come from some sender will be replaced from "incomimg" to some "special" folder. The we just changed the domain to "@domain__2.kiev.ua. Internal structure still be the same. Only domain was changed. Finally filters does not work till today. Even if I run the filtering manually. I think it is a bug. Please help.

All Replies (1)

finitarry
finitarry
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Did you change the filter setting to match the new address?