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Why won't the compose window come up? (Write, Reply, Forward)

  • 4 replies
  • 7 have this problem
  • 2 views
  • Last reply by bduprey

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Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Chosen solution

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.

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Are you on version 38.2.0? If not, please update using Help | About and please tell us the results.

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bduprey said

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!
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Yes, I'm on v38.2.0. (BTW, Help-Release Notes and Help-About didn't display results -- but Help-Troubleshoot worked, fortunately!)

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Chosen Solution

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.