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Constant crashing fixes

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by FredMcD

lindalou_11
lindalou_11
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I use firefox every day for a lot of things... However, I am starting to get really irriated as its constantly crashing on me... Sometimes, once a day.. others 2-3 times.

Below is a copy of the crashes that have happened... Really like to get a resolution and to figure out why this does this, and why so often.

bp-7c4188e4-8994-4eac-9b3e-0e1282150918 9/18/2015 12:31 PM bp-25fc28a6-2b37-466a-b50f-7aed82150918 9/18/2015 11:58 AM bp-665d2edb-b29d-4c8b-8901-c48372150917 9/17/2015 3:01 PM bp-e6adeb45-9f60-47a8-8e66-db6102150917 9/17/2015 10:03 AM bp-c35cff0e-8875-475d-8945-b1d7b2150916 9/16/2015 9:46 AM bp-dea252d9-5bee-424e-af36-9bc1a2150916 9/16/2015 8:07 AM bp-d3d9a22c-f681-4cba-8c47-a30212150914 9/14/2015 11:29 AM bp-3d827e6e-3abf-4c31-8ab5-cd13c2150912 9/12/2015 11:09 AM bp-62cb45df-82fc-4bc9-a60e-3667b2150909 9/9/2015 3:30 PM bp-f6dbf9eb-88bc-4d7b-89f4-09d812150909 9/9/2015 9:28 AM bp-58123de5-b125-432f-9f43-f1e282150904 9/4/2015 12:35 PM bp-3430e475-4102-4470-9d1c-e10492150903 9/3/2015 2:52 PM bp-5984a0d5-23d5-4b83-a6eb-174c22150902 9/2/2015 5:23 PM bp-ce90a3cf-b07b-4008-b2d0-e19712150902 9/2/2015 11:32 AM bp-0dc2420d-53da-4f56-951b-50b3a2150902 9/2/2015 9:00 AM

I use firefox every day for a lot of things... However, I am starting to get really irriated as its constantly crashing on me... Sometimes, once a day.. others 2-3 times. Below is a copy of the crashes that have happened... Really like to get a resolution and to figure out why this does this, and why so often. bp-7c4188e4-8994-4eac-9b3e-0e1282150918 9/18/2015 12:31 PM bp-25fc28a6-2b37-466a-b50f-7aed82150918 9/18/2015 11:58 AM bp-665d2edb-b29d-4c8b-8901-c48372150917 9/17/2015 3:01 PM bp-e6adeb45-9f60-47a8-8e66-db6102150917 9/17/2015 10:03 AM bp-c35cff0e-8875-475d-8945-b1d7b2150916 9/16/2015 9:46 AM bp-dea252d9-5bee-424e-af36-9bc1a2150916 9/16/2015 8:07 AM bp-d3d9a22c-f681-4cba-8c47-a30212150914 9/14/2015 11:29 AM bp-3d827e6e-3abf-4c31-8ab5-cd13c2150912 9/12/2015 11:09 AM bp-62cb45df-82fc-4bc9-a60e-3667b2150909 9/9/2015 3:30 PM bp-f6dbf9eb-88bc-4d7b-89f4-09d812150909 9/9/2015 9:28 AM bp-58123de5-b125-432f-9f43-f1e282150904 9/4/2015 12:35 PM bp-3430e475-4102-4470-9d1c-e10492150903 9/3/2015 2:52 PM bp-5984a0d5-23d5-4b83-a6eb-174c22150902 9/2/2015 5:23 PM bp-ce90a3cf-b07b-4008-b2d0-e19712150902 9/2/2015 11:32 AM bp-0dc2420d-53da-4f56-951b-50b3a2150902 9/2/2015 9:00 AM

All Replies (1)

FredMcD
FredMcD
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Product Firefox Version 40.0.3

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1


The crash report flagged these programs;

bp-7c4188e4-8994-4eac-9b3e-0e1282150918

Rooksbas.DLL = Windows

rooksdol.dll = Rapport

RapportTanzan400.dll

RapportGP.dll

RapportUtil.dll

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for sumo's Related Bugs 856670 REOPENED --- Firefox crash [@ js::RemapWrapper] ++++++++++++++++++++++++++++++++++++ bp-665d2edb-b29d-4c8b-8901-c48372150917

Same as above.

Related Bugs 1182197 NEW --- crash in mozilla::dom::Promise::MaybeSettle or mozilla::dom::Promise::Settle ++++++++++++++++++++++++++++++++++++ bp-25fc28a6-2b37-466a-b50f-7aed82150918

Signature OOM

Same as above

Attention Sumo's. There are 30 related bug reports.

All of your crash reports are showing high memory usage.

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Download the current Rapport full installer. Then, remove Rapport from your system. Run a register scanner / repair. Then reboot. Do Not install Rapport at this time. Are there any problems?

Modified by FredMcD