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Can't send mail on fresh install on thunderbird (Receive OK)

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by christ1

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New install of Windows 10. Love thunderbird to be my default email. But cannot send Mail to my server. mail.295.ca I can receive mail fine. I have setup thunderbird on my work computer and it works great both send/receive. I just cannot get my new home computer to work. I have tried both ports 25 and 587. PS: When setting up the mail Thunderbird failed to find my mail server automatically (Thunderbird failed to find the settings for your email account) I don't know what else to add.

Uploading pictures did not work. Not sure why.

New install of Windows 10. Love thunderbird to be my default email. But cannot send Mail to my server. mail.295.ca I can receive mail fine. I have setup thunderbird on my work computer and it works great both send/receive. I just cannot get my new home computer to work. I have tried both ports 25 and 587. PS: When setting up the mail Thunderbird failed to find my mail server automatically (Thunderbird failed to find the settings for your email account) I don't know what else to add. Uploading pictures did not work. Not sure why.

Chosen solution

Good. When your problem is fixed, can you mark the thread as 'Solved' please? Thank you.

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Fuzzywuzzy said

New install of Windows 10. Love thunderbird to be my default email. But cannot send Mail to my server. mail.295.ca I can receive mail fine. I have setup thunderbird on my work computer and it works great both send/receive. I just cannot get my new home computer to work. I have tried both ports 25 and 587. PS: When setting up the mail Thunderbird failed to find my mail server automatically (Thunderbird failed to find the settings for your email account) I don't know what else to add. Uploading pictures did not work. Not sure why.
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I have tried both ports 25 and 587.

There is no point guessing. Use the server settings as per your email provider's instructions.

Thunderbird failed to find the settings for your email account

In that case use 'Manual Configuration'. https://support.mozilla.org/kb/manual-account-configuration

Also see https://support.mozilla.org/kb/cannot-send-messages

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I figured it out. The server settings from 295 website were not complete. They had new alternate settings they did not show.

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Chosen Solution

Good. When your problem is fixed, can you mark the thread as 'Solved' please? Thank you.