Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop a email that I sent, that now keeps coming back as "fail", again and again and again without me trying to send it again?!

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by MarkKlinge

more options

I'm retired and I sent an email to a buddy back at work ( U.S. Army Corps of Engineers) It ends; @usace.army.mil. The email keeps coming back "fail" even though I only sent it once. How do I stop the system from continually trying to re-send the email. I've contacted my buddy on the phone and he said I've got the right email address, yet it keeps coming back "fail".  ????

I'm retired and I sent an email to a buddy back at work ( U.S. Army Corps of Engineers) It ends; @usace.army.mil. The email keeps coming back "fail" even though I only sent it once. How do I stop the system from continually trying to re-send the email. I've contacted my buddy on the phone and he said I've got the right email address, yet it keeps coming back "fail". ????

All Replies (2)

more options

Some mail servers will continue to attempt delivery for as much as 72 hours. One thing you need to take particular notice of is the failure reason. What is it?

more options

Thanks Matt. I looked as you suggested and it mostly says "Permanent Error" As you can see below. (I copied and pasted what I kept getting back from them.) Hopefully it'll stop after 72 hours. Thanks again for your efforts and consideration. :>)

   This is an automatically generated Delivery Status Notification.      

Delivery to the following recipients failed permanently:

  * thomas.g.stedman@usace.army.mil

Reason: Permanent Error


Reporting-MTA: dns; resqmta-po-07v.sys.comcast.net [96.114.154.166] Received-From-MTA: dns; resomta-po-17v.sys.comcast.net [96.114.154.241] Arrival-Date: Tue, 09 Jan 2018 05:28:14 +0000


Final-recipient: rfc822; thomas.g.stedman@usace.army.mil Diagnostic-Code: smtp; Last-attempt-Date: Fri, 12 Jan 2018 07:21:15 +0000



Received: from resomta-po-17v.sys.comcast.net ([96.114.154.241]) by resqmta-po-07v.sys.comcast.net with ESMTP id YmRwebEKemVsPYmSMe0wve; Tue, 09 Jan 2018 05:28:14 +0000 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=comcast.net; s=q20161114; t=1515475694; bh=vvG5Q0NlkEMFxv3es5RPp05ix++DhwBeonMZYZs4Khc=; h=Received:Received:To:From:Subject:Message-ID:Date:MIME-Version: Content-Type; b=S49dz8tNyqRvYs35QWl9e92b+6PiU0EndW2tm/UsA058tV0bTsaDiStFsqEe4aOqV MmL8Cc/Ktz4xeBsiqlqGc9RuUFPjbDVSrSNpjXk5iiok1jNhEpk7XeFF7eJAyuLJhN d9Y8nQ0laJ0wh6qu1bmGjDF7UKKNb2k4vyy8YDlTmUxS1HiQh9gYxjXa01qe7v+/lW 2lGoMuUOEg2tiZzeIRSg/hZy3JfW1xVe8XpCVZzFoNPyHwHNiQmC0ZJ7cRN7ZX/4EW RjIVKsOJ1eGloQsC4aEbRb6snaESU3gcckaMUHWnmPrh/QdA+0AgviXGdv2+XywPQc a32rxCl1JhmwA== Received: from [IPv6:2600:6c55:6300:3fdf:0:3969:88bf:68b4] ([IPv6:2600:6c55:6300:3fdf:0:3969:88bf:68b4]) by resomta-po-17v.sys.comcast.net with SMTP id YmSAeMBshZi66YmSFeHJzh; Tue, 09 Jan 2018 05:28:11 +0000 To: "Thomas S.-work" <Thomas.G.Stedman@usace.army.mil> From: Mark & Jo Anne <merlot1@comcast.net> Subject: TEST Message-ID: <9fbc37af-98cd-8557-bc15-abfc170997b8@comcast.net> Date: Mon, 8 Jan 2018 21:28:02 -0800 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101

Thunderbird/52.5.2

MIME-Version: 1.0 Content-Type: multipart/alternative;

boundary="------------9E92CE5B5EF9B517DD9F4B05"

Content-Language: en-US X-CMAE-Envelope: MS4wfPNBTTgRxc8uhkmI8zK9f5dbBsoSTjNMQnEsrwR5xQShOjqIc4Tx7B0egh9aYiQcRA6HEK0mNuaOYE0tg9wxr+xf8pINw/7ZXX9fKh4UU/H4Mve4DmMl

cASFfxPiHxNzD4hVd3mpP6HDtgNJewE5yYJ02FK29AgfC4PIroprrCq4GC6VDs3stEXzHRjYPns0/hUyYvK8C+fNXA0yYnpGssw=