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I can no longer initiate a chat on centurylink using firefox; other browsers work fine. Why?

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Some little time ago, I became unable to initiate a technical support chat on centurylink, my ISP. I have since become able to using IE, but still not on firefox. The "Start Chat" buttons on the centurylink contact page simply do not appear when using firefox. I have since excepted pop-up blocking on centurylink.com and centurylink.net on firefox to no avail. On-Off status of AdBlock Ultimate has no effect on this. Not long ago, I was perfectly able to initiate chats on centurylink using firefox, so something has changed. I have cleared the cache, the history, the cookies, everything I can think of. Is there a solution to this issue?

Some little time ago, I became unable to initiate a technical support chat on centurylink, my ISP. I have since become able to using IE, but still not on firefox. The "Start Chat" buttons on the centurylink contact page simply do not appear when using firefox. I have since excepted pop-up blocking on centurylink.com and centurylink.net on firefox to no avail. On-Off status of AdBlock Ultimate has no effect on this. Not long ago, I was perfectly able to initiate chats on centurylink using firefox, so something has changed. I have cleared the cache, the history, the cookies, everything I can think of. Is there a solution to this issue?

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For the last 2 months I have been unable to use my Centurylink account with firefox..Centurylink is no help at all,says it's firefox at fault..currently using google chrome..any ideas

Modified by tristatebarbell