Image slider won't load in firefox but loads in Chrome
Hi,
I built a Magento website https://mrwhitewarefoh.co.uk/ that has an image slider banner, it loads fine in Google Crome but stalls in Firefox.
Any help would be appreciated.
All Replies (6)
I checked your link. No slider but there were two 'diamonds' going back and forth. I called for more help.
Do you mean the slider further down?
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.
- make sure your extensionsA#filters are updated to the latest version
There is Tracking Protection that can block (wanted) content.
- check the location/address bar for special icons.
- https://support.mozilla.org/en-US/kb/tracking-protection-firefox
They claim to support Firefox, and the basic demo works for me: https://owlcarousel2.github.io/OwlCarousel2/
On your page, Web Console shows:
TypeError: $(...).owlCarousel is not a function
That usually means the library did not initialize correctly.
Have you considered updating your jQuery library from version 1.11.0 to something more recent? I don't know whether that is under your control or is an issue to raise with the host.
The slider seems to be working fine for me.
Modified by cor-el
cor-el said
The slider seems to be working fine for me.
The lower two sliders are working, but the upper slider isn't loading. The functions look different, so it could be something about the way it's "run".
jscher2000 said
cor-el saidThe slider seems to be working fine for me.The lower two sliders are working, but the upper slider isn't loading. The functions look different, so it could be something about the way it's "run".
Hi Guys,
Sorry, I meant the owlCarousel banner at the top of the page that just shows two diamonds, I think Jscher2000 may be onto something with:
"That usually means the library did not initialize correctly."
I will investigate further, many thanks, I'll get back to you.