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why is my youtube not working

  • 2 replies
  • 1 has this problem
  • 27 views
  • Last reply by cor-el

jacintamwihaki
jacintamwihaki
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am trying to play a movie on my youtube but it just not playing at all.

am trying to play a movie on my youtube but it just not playing at all.

All Replies (2)

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can open the YouTube test page to check support in Firefox for playing HTML5 media.