Video & PayPal Issues
I use Firefox & Chrome. The same videos skip with Firefox, but not Chrome. I'd prefer not to use Chrome, but updates to Firefox are causing problems! Doesn't matter whether they're on YouTube, FB, or wherever. I've tried dealing with the buffering solutions, but that doesn't work. I don't have time to troubleshoot Firefox all day.
Also, on various sites, my PayPal won't pop up during purchases. I have to use Chrome with the exact same website link. Really, what's going on with all these updates? I also use some add-ons and block cookies, etc. Not as many add-ons with Chrome, though.
Trying to get myself more secure in a world that is breaking down everybody's browser walls. Chrome hasn't made changes in a long time, but with the constant updating of Firefox, 3rd-party software just can't keep up!
All Replies (9)
I use chrome and firefox and have no issue using paypal. Chrome can install 3rd party and not all addon are made for both browser. Sounds more like bad firefox upgrade or install-since there is no info firefox install. I can run and watch YT on both Chrome and Firefox without problem.
Modified by WestEnd
Perhaps I didn't mention that this happens only when buying from a merchant using PayPal. The window either won't pop up from the merchant's website, or I get a blank new tab. This has gone on during the last 3 updates to Firefox Quantum 64-bit.
As for videos, I rebooted, and that part went away. I'll have to wait until I made another online purchase to see if that problem disappeared, too.
King Ray said
...This happens only when buying from a merchant using PayPal. The window either won't pop up from the merchant's website, or I get a blank new tab...
Is it still happening?
Please do the following:
Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in:
<center>DxDiag /64bit</center>...Wait until the green bar loads and disappears, then click "Save All Information".
Post back here in the Forum, just these information parts, under these three Headers:
System Information
Display Devices
Disk & DVD/CD-ROM Drives
~Pj
Pj said
Is it still happening?
Please do the following:
Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in: <center>DxDiag /64bit</center>
...Wait until the green bar loads and disappears, then click "Save All Information".
Post back here in the Forum, just these information parts, under these three Headers:
System Information
Display Devices
Disk & DVD/CD-ROM Drives
~Pj
Yes, it's still happening. Just happened yesterday. I have to wait until I purchase something using PayPal. Still works with Chrome, but not this browser. I saved the information, but have to leave now. Will set myself a note to come back in here with the information you asked you. Thank you!
System Information
Time of this report: 2/19/2019, 06:27:00
Machine name: TGNMONSTER
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181228-0954)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Aurora-R4
BIOS: BIOS Date: 11/26/13 14:42:56 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz (12 CPUs), ~3.4GHz
Memory: 32768MB RAM
Available OS Memory: 32686MB RAM
Page File: 21980MB used, 43390MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
Display Devices
Card name: NVIDIA GeForce GTX 690
Manufacturer: NVIDIA
Chip type: GeForce GTX 690
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1188&SUBSYS_095B10DE&REV_A1
Display Memory: 1682 MB
Dedicated Memory: 1979 MB
Shared Memory: 3799 MB
Current Mode: 1920 x 1080 (32 bit) (120Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: C27FG7x
Monitor Id: SAM0E42
Native Mode: 1920 x 1080(p) (120.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 24.21.0013.9924 (English)
Driver Version: 24.21.13.9924
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/6/2018 13:27:44, 19088408 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C8-11CF-AA55-56291BC2D535}
Vendor ID: 0x10DE
Device ID: 0x1188
SubSys ID: 0x095B10DE
Revision ID: 0x00A1
Driver Strong Name: oem91.inf:NVIDIA_Devices.NTamd64.6.1:Section007:24.21.13.9924:pci\ven_10de&dev_1188&subsys_095b10de
Rank Of Driver: 00E60001
Video Accel:
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{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Disk & DVD/CD-ROM Drives
Drive: C: Free Space: 550.9 GB
Total Space: 3815.2 GB File System: NTFS
Model: Intel Raid 0 Volume SCSI Disk Device
Drive: D: Free Space: 5456.5 GB
Total Space: 7630.9 GB File System: exFAT
Model: WD My Book 25EE USB Device
Drive: I:
Model: HL-DT-ST DVDRWBD CH20N SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 147456 bytes
Edit your first Post and check-box the 'Need more info' part.
If you run FF in Safe Mode (Restart With Add-ons Disabled), does that help with PayPal? (I shop with PayPal and get shuttled over to and back from PayPal ok.)
What is your 'Content Blocking' setting (Options > Privacy & Security)?
~Pj
Pj said
Edit your first Post and check-box the 'Need more info' part. If you run FF in Safe Mode (Restart With Add-ons Disabled), does that help with PayPal? (I shop with PayPal and get shuttled over to and back from PayPal ok.) What is your 'Content Blocking' setting (Options > Privacy & Security)? ~Pj
Uh oh ... there is no checkbox for 'Need more information' in my original post. Do you mean for the information I provided the last time? There is one for this comment. I have to wait until I purchase something with PayPal to switch to that mode. I don't buy things daily ... in fact, I probably only do it a couple times per month. My content blocking is 'Custom'. Perhaps I should put a screen shot in here, because there isn't just 1 thing set for that.
Change your content blocking to standard to see if that isn't the problem. Some sites uses cookie and tracking otherwise that could cause problems.
King Ray said
Uh oh ... There is no checkbox for 'Need more information' in my original post. Do you mean for the information I provided the last time?
Nah, I have the DiagDx info. It's the Forum option of other info I need from your first post.
Edit your first Post and check-box the 'System Details' or 'I am providing the requested information'. Maybe you can't Edit and supply it after a Post. (Otherwise, list your Extensions.)
If you run FF in Safe Mode (Restart With Add-ons Disabled), does that help with PayPal?
As per WestEnd, set your 'Content Blocking' setting (Options > Privacy & Security) to Standard to see what happens.
~Pj