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Starting 4/22/19 some of my HTML emails have missing images

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  • Last reply by Toad-Hall

nitewulf69
nitewulf69
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Starting yesterday, 4/22/19, some of my HTML emails are coming in with some missing images, i.e., a blank white square. This just started and I have made absolutely no changes to my email program, browsers, or other software. What could be causing this? These emails and newsletters, have been coming from sources I've never had a problem with using Thunderbird.

Starting yesterday, 4/22/19, some of my HTML emails are coming in with some missing images, i.e., a blank white square. This just started and I have made absolutely no changes to my email program, browsers, or other software. What could be causing this? These emails and newsletters, have been coming from sources I've never had a problem with using Thunderbird.

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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If images are missing - you are seeing black outline of a rectangle with white inside and an icon of a torn page then it is likely they have been automatically blocked because they contain remote content.

Info on remote content:


For general info on images that do not appear: http://kb.mozillazine.org/Images_in_messages_do_not_appear Start by making sure you are viewing in Original HTML

Menu icon > View > Message Body as > select 'Original HTML'