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Web Pages Are Black

  • 4 replies
  • 1 has this problem
  • 13 views
  • Last reply by RegMahony

RegMahony
RegMahony
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Sites have black pages and can't read the text without highlighting all. Example - shopping at Boots. The pages come up black and you can't see product details, without highlighting all to read the text. Same for John Lewis and other sites. Background is black. MacBook Pro (13-inch, Mid 2012) Mac OS High Sierra 10.13.6 (17G14042) Latest Firefox Browser Anyone know why?

Sites have black pages and can't read the text without highlighting all. Example - shopping at Boots. The pages come up black and you can't see product details, without highlighting all to read the text. Same for John Lewis and other sites. Background is black. MacBook Pro (13-inch, Mid 2012) Mac OS High Sierra 10.13.6 (17G14042) Latest Firefox Browser Anyone know why?
Attached screenshots

Chosen solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Read this answer in context 👍 1

All Replies (4)

FredMcD
FredMcD
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Chosen Solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

RegMahony
RegMahony Question owner
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Thank you FredMcD. I did everything listed it and I got there in the end.

FredMcD
FredMcD
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Did you solve the problem? What was it?

RegMahony
RegMahony Question owner
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Did you not see my previous message? I just followed all the actions. Troubleshoot mode, rename files & refresh. Thanks again