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I have my primary password but I accidentally deleted my brian@brianruhe.ca password. How do I replace it? Netfirms.com disabled my email because I sent too many mass emails. They reinstated it but couldn't fix this. They said contact Thunderbird.

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  • Last reply by david

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I have my primary password but I accidentally deleted my brian@brianruhe.ca password. How do I replace it? Netfirms.com disabled my email because I sent too many mass emails. They reinstated it but couldn't fix this. They said contact Thunderbird.

I have my primary password but I accidentally deleted my brian@brianruhe.ca password. How do I replace it? Netfirms.com disabled my email because I sent too many mass emails. They reinstated it but couldn't fix this. They said contact Thunderbird.

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Since you have an account there, why can't you reset your password there? If Thunderbird deleted your password, that's your best bet.

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How do I resent my password? Netfirms told me to go to Tools → options but I had an old version of Thunderbird and there is no Tools → options. I just downloaded the new version today but there's no difference I can see.

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If you need a new password, you do that on the Netfirms page. If you have a cpanel account, you do it there. All you can do on Thunderbird is enter the new password, once you have it. And it's Tools>settings on newer versions. If you have a new password, you enter it by completely deleting the old one. To do that, go to tools>settings>privacy&security and at the Passwords section, delete the entire row for your incoming and outgoing servers. Once they're gone, Thunderbird will prompt for a new password.