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Help needed for a pensioner who doasn't understand

  • 2 replies
  • 0 have this problem
  • 11 views
  • Last reply by Terry

bevanrichardson
bevanrichardson
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Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers.

Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers. Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser

All Replies (2)

usermaniaco
usermaniaco
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Hi, I will assume you have been using Firefox as your internet browser. Visit this web: https://www.mozilla.org/en-US/firefox/new/ and click on the blue button called Download Firefox when the download has finished, double click on the file Firefox Installer.exe Install the program (just press Next every time it appears) and next time you open the browser your site will be able to function without problems.

Terry
Terry
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There may be a problem with your installation or with the website. Can you provide a link to the website?