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Thunderbird stopped downloading pop emails

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  • Last reply by sfhowes

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Updated to 115.2.2 And ever since that update TB no longer will successfully download emails from the MSN pop servers. There is email there TB just does not get it. No errors, no chance to enter passwords or anything. TB puts up a popup saying enter account something for a second or so; that popup never fully displays and then goes away. All the credentials and passwords are/were saved in TB, and were working before this version.

This was all working up until this update. Not sure what is going wrong but is there a way to roll back to the previous TB version?

Updated to 115.2.2 And ever since that update TB no longer will successfully download emails from the MSN pop servers. There is email there TB just does not get it. No errors, no chance to enter passwords or anything. TB puts up a popup saying enter account something for a second or so; that popup never fully displays and then goes away. All the credentials and passwords are/were saved in TB, and were working before this version. This was all working up until this update. Not sure what is going wrong but is there a way to roll back to the previous TB version?

Modified by steve777

All Replies (3)

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Check that you have the correct settings: outlook.office365.com, 995, SSL/TLS, OAuth2, email address; smtp.office365.com, 587, STARTTLS, OAuth2, email address.

Then remove some entries from Config. editor:

https://support.mozilla.org/en-US/questions/1424172

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All the settings were correct.

Tried deleting outlook.com settings as you suggested, and TB seems to have lost my outlook emails entirely now. I will try to re-enter them, but TB seems to be going downhill in the last few releases. At least as far as MSN poop server access is concerned.

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Try deleting the outlook entries in Saved Passwords in Settings/Privacy & Security, restart TB and enter the account password in the OAuth window, which should now appear after the Config. edits. Your POP mail probably isn't gone, just not recognized (it should still be in Mail/<popservername> subfolder of profile).