Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem Migrating to new Laptop

  • 4 replies
  • 0 have this problem
  • 8 views
  • Last reply by david

more options

I have three email accounts in Thunderbird on my Windows 10 PC which are all with Yahoo. The accounts are ex Sky accounts but are now run by Yahoo.

I am replacing that PC with a Windows 11 laptop so I need to migrate.

I exported the Thunderbird data using the export tool and when I imported the file into the new Thunderbird installation on the laptop I got three pop up messages from yahoo asking me to agree to allow access but they all related to the first of the accounts. I can send and receive from the first account but can neither send or receive from the other two accounts.

I have tried deleting the last two accounts and adding them manually but the yahoo pop up again refers to the first account.

Any suggestions?

I have three email accounts in Thunderbird on my Windows 10 PC which are all with Yahoo. The accounts are ex Sky accounts but are now run by Yahoo. I am replacing that PC with a Windows 11 laptop so I need to migrate. I exported the Thunderbird data using the export tool and when I imported the file into the new Thunderbird installation on the laptop I got three pop up messages from yahoo asking me to agree to allow access but they all related to the first of the accounts. I can send and receive from the first account but can neither send or receive from the other two accounts. I have tried deleting the last two accounts and adding them manually but the yahoo pop up again refers to the first account. Any suggestions?

Chosen solution

Thanks Dave I will try that

Read this answer in context 👍 0

All Replies (4)

more options

My basic suggestion on switching PCs is to do this:

  1. exit thunderbird on old PC
  2. create thunderbird on new PC and exit
  3. copy profile from c:\users\<yourid>\appdata\roaming\thunderbird to USB stick
  4. paste the copied thunderbird folder at c:\users\<yourid\appdata\roaming folder on new PC. If prompted for overrights, allow. </li>
  5. start thunderbird on new PC

Helpful?

more options

Chosen Solution

Thanks Dave I will try that

Helpful?

more options

I now have a working thunderbird installation for all 3 accounts. Thanks David

Helpful?

more options

You are very welcome, :)

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.