Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded Firefox to my Macbook, but when I drag it to the dock and open it, I get a blank Firefox window and so can't run Firefox.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by lwanninger

more options

Firefox shows properly downloaded with 18.7 meg. I dragged from the download folder into the Applications folder. When I try to drag from the Apps folder to the Dock, Firefox will not stay in the dock but instead shows on the desktop. When I click on the Firefox logo on the desktop, a Firefox window appears, with no options to do anything.

Firefox shows properly downloaded with 18.7 meg. I dragged from the download folder into the Applications folder. When I try to drag from the Apps folder to the Dock, Firefox will not stay in the dock but instead shows on the desktop. When I click on the Firefox logo on the desktop, a Firefox window appears, with no options to do anything.

All Replies (1)

more options

I downloaded firefox again, deleted the earlier version, and now firefox is working properly.