Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I active/update Direct 2d rendering in a Windows 7 or Vista Dell computer?

  • 3 replies
  • 123 have this problem
  • 6 views
  • Last reply by Lovefx4

Lovefx4
Lovefx4
more options

I have a few PCs on the first in about:support it says: "Direct2D Enabled: Blocked on your graphics driver. Try updating your graphics driver to version 10.6 or newer." but I have tried updating and I cants find a 10.6 driver for my computer I have a ATI Radeon Mobility Series X1400 video card.

On the other computers which are all running Windows 7 Home Premium with Intel video cards and it also says to update but I can't.

They all also say that WebGL is "Unavailable".

Is there anything I can do about this I would like to have Firefox fully operational.

Thank you.

I have a few PCs on the first in about:support it says: "Direct2D Enabled: Blocked on your graphics driver. Try updating your graphics driver to version 10.6 or newer." but I have tried updating and I cants find a 10.6 driver for my computer I have a ATI Radeon Mobility Series X1400 video card. On the other computers which are all running Windows 7 Home Premium with Intel video cards and it also says to update but I can't. They all also say that WebGL is "Unavailable". Is there anything I can do about this I would like to have Firefox fully operational. Thank you.

Modified by Lovefx4

All Replies (3)

Lovefx4
Lovefx4 Question owner
more options

Anyone?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your More system details list shows a very old driver for your graphics display card

  • Driver Version 8.360.0.0
  • Driver Date 3-14-2007

Did you try to see if there are updates available?

Lovefx4
Lovefx4 Question owner
more options

There is no update from Dell :(