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Multiple Skype tabs openning continually

  • 7 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

David
David
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After installing a Skype update, every time I open Firefox it starts continually openning new tabs (pointing to a Skype page of some sort). I have uninstalled both Skype and Firefox, then reinstalled FF but it keeps happening. It is also affecting IE. I have tried to stop FF restoring previous session but no help.

After installing a Skype update, every time I open Firefox it starts continually openning new tabs (pointing to a Skype page of some sort). I have uninstalled both Skype and Firefox, then reinstalled FF but it keeps happening. It is also affecting IE. I have tried to stop FF restoring previous session but no help.

All Replies (7)

Hasan
Hasan
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Troubleshooting extensions and themes

Clear Cookies & Cache

Clear the Network Cache

Restore the default home page

Check and tell if its working.

David
David Question owner
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Thanks for the suggestions. Unfortunately most of these require being able to use Firefox and while this problem persists it is unusable.

Hasan
Hasan
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-> press CTRL + ALT + DEL keys to open Task Manager -> Processes tab -> right-click firefox.exe and click End Process Tree -> close Task Manager

-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

  • As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Now open the articles mentioned in my previous post and perform the steps suggested in them. Check and tell if its working.

Modified by Hasan

David
David Question owner
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I ran firefox in safe mode and the problem was still present.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also:

David
David Question owner
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Thanks.I'd already found that and it didn't help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: