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Firefox "fix won't download. dowload window keeps running - for hours. Help!

  • 1 reply
  • 15 have this problem
  • 3 views
  • Last reply by cor-el

Cocokeenan
Cocokeenan
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I'm running on Firefox 6.0.2. Firefox sent a (pop-up) download window saying Firefox recommends downloading a fix immediately. I clicked on it, window said downloading, ran for several hours until I closed it, unfinished. Trouble for me?

I'm running on Firefox 6.0.2. Firefox sent a (pop-up) download window saying Firefox recommends downloading a fix immediately. I clicked on it, window said downloading, ran for several hours until I closed it, unfinished. Trouble for me?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.