Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by carlojohn

more options

Firefox crash report displays and firefox won't load. Also, my virgin media anti virus and anti spyware do not load. Have tried safe mode, have tried a system restore.

Firefox crash report displays and firefox won't load. Also, my virgin media anti virus and anti spyware do not load. Have tried safe mode, have tried a system restore.

All Replies (2)

more options

Upgrade your browser to Firefox 8 and check

more options

Thanks, Swarnava. How do I upgrade without the use of another browser?