Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

the menu buttons, send, delete, move etc. do not work on Firefox. Occasionally they will work.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

ivareihl
ivareihl
more options

Since I downloaded the new Yahoo these buttons don't work. I did find a place that had a letter you could strike to make it do what you wanted. Another time I go to Firefox Yahoo and they buttons work.

Since I downloaded the new Yahoo these buttons don't work. I did find a place that had a letter you could strike to make it do what you wanted. Another time I go to Firefox Yahoo and they buttons work.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).