Can't download files
I have a brand new system (Win7 64) with FF 11.0 just installed. I cannot download any files. When I click to download, the Open dialog pops up,m and I select save. Then nothing happens. The current location is desktop, I tried to change the folder but when I go to Options and click the browse button, nothing happens either. I tried the recommendations I found but nothing seems to help. Using IE, I can download files freely.
All Replies (3)
For clarification, when I click the Browse button in the Options tab, the browse dialog does not appear. Nothing happens.
See:
- http://kb.mozillazine.org/Unable_to_save_or_download_files
- https://support.mozilla.org/kb/Unable+to+download+or+save+files
There are other things that need your attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
- Shockwave Flash 10.1 r85
- Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
Update the Flash plugin to the latest version.
- https://support.mozilla.org/kb/Managing+the+Flash+plugin
- http://kb.mozillazine.org/Flash
- http://www.adobe.com/software/flash/about/
You can find the latest Flash player for Firefox on this page:
For Firefox on 64 bit Windows, download the 32 bit Flash version because Firefox is a 32 bit application.
Update the Java plugin to the latest version.
- https://support.mozilla.org/kb/Using+the+Java+plugin+with+Firefox
- http://kb.mozillazine.org/Java
- http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform > Java SE 6 > Download JRE)
Modified by cor-el
I removed FF and re-installed, and the problem is fixed. I will update the other plugins, but I just got this system today, and have not got that far yet.