Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Don't want "find a store near you"

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

Live in Canada with postal code. Also have US address and zip code. Will not allow me to input zip code in "find a store near you"

Live in Canada with postal code. Also have US address and zip code. Will not allow me to input zip code in "find a store near you"

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).