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Firefox 20 and Steam Workshop

  • 4 replies
  • 4 have this problem
  • 1 view
  • Last reply by Tecknomage

Tecknomage
Tecknomage
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Whenever I go to Steam Workshop page (http://steamcommunity.com/workshop/) all I get a a blank white page. No error messages, [Refresh] does NOT fix. Note that Steam Community home page works OK.

But the site DOES work in IE8!

Whenever I go to Steam Workshop page (http://steamcommunity.com/workshop/) all I get a a blank white page. No error messages, [Refresh] does NOT fix. Note that Steam Community home page works OK. But the site DOES work in IE8!

All Replies (4)

fdgfgfdfgdfgdfg
fdgfgfdfgdfgdfg
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spam deleted by a moderator - If you don't have anything positive to contribute which helps the "owner" of a question thread, please refrain from posting anything at all. If you need help with a problem of your own, please start your own question thread and ask for help. Otherwise you are interfering with the support process for the "owner" of this thread and that won't be tolerated here.

Modified by the-edmeister

user633449
user633449
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
Tecknomage
Tecknomage Question owner
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UPDATE: Just discovered IE8 (I'm running WinXP) is also having problems with Steam Workshop. Reports code 500, server error.

There seems to be an intermittent problem with Steam's servers NOT Firefox.