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why do most pages not load without stopping it and then reloading?

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by Jeanette

Jerrods
Jerrods
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most pages will not load. I have to click on the "stop loading this page" button and then click on the reload this page button to get it to work. This has to be done on most pages but a few work fine like www.google.com . I have tried it in the safe mode and have the same results so it is not an add on. I am currently running 23.0.1 I have not had this problem until i updated to this new version.

most pages will not load. I have to click on the "stop loading this page" button and then click on the reload this page button to get it to work. This has to be done on most pages but a few work fine like www.google.com . I have tried it in the safe mode and have the same results so it is not an add on. I am currently running 23.0.1 I have not had this problem until i updated to this new version.

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (3)

philipp
philipp
  • Moderator
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Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Jerrods
Jerrods Question owner
more options

Worked great, and it was easy.

Thanks

Jeanette
Jeanette
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I have this problem a lot recently. The reset works, but it is a pain in the neck to lose all my settings. Isn't there anything else to try?