Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

InBox $ toolbar says it is loaded but it does not appear on my Firefox.

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by judyfriend

judyfriend
judyfriend
more options

I have had the InBox Dollars toolbar for years on my Firefox. Another toolbar from MyPoints was loaded and ate the InBox toolbar. I have contacted InBox and the say it IS loaded. I say it is not because I can't see it. So they said to contact you. How can I get that toolbar to appear?

I have had the InBox Dollars toolbar for years on my Firefox. Another toolbar from MyPoints was loaded and ate the InBox toolbar. I have contacted InBox and the say it IS loaded. I say it is not because I can't see it. So they said to contact you. How can I get that toolbar to appear?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The InboxDollars 1.300.436.1 extension shows as installed in the System Details List.

Did you check View > Toolbars?

You can check for problems caused by a corrupted localstore.rdf file.

judyfriend
judyfriend Question owner
more options

View > Toolbars only gives me a choice of show or hide toolbar. I don't see how that helps. There appears to be no corrupted localstore.rdf file.

Anything else?