We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird signature has stopped displaying image for signature

  • 3 replies
  • 5 have this problem
  • 2 views
  • Last reply by sfhowes

tonybrown
tonybrown
more options

Hello - this image has been working fine in my Thunderbird signature, since I installed the signature about 6-7 months ago:

However, last week my signature stopped displaying the above link/image. When I write a new message the above image is no longer displayed in my message, ie a broken link image is displayed, however, the rest of the signature text, and a second signature image, is displayed as normal. Using Thunderbird 24.4.0, latest version. Anyone know why this has happened now, after working correctly for about 6-7 months. Thanks in advance. Regards, Tony Brown

Hello - this image has been working fine in my Thunderbird signature, since I installed the signature about 6-7 months ago: <img src="http://www.uboughtit.com/images/logox.gif"> However, last week my signature stopped displaying the above link/image. When I write a new message the above image is no longer displayed in my message, ie a broken link image is displayed, however, the rest of the signature text, and a second signature image, is displayed as normal. Using Thunderbird 24.4.0, latest version. Anyone know why this has happened now, after working correctly for about 6-7 months. Thanks in advance. Regards, Tony Brown

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is the image stored locally or on a remote server? If the latter, has the link been removed or changed?

tonybrown
tonybrown Question owner
more options

Hello thanks for responding - it's stored on 1&1 where I have my hosting package, but it's still working ok, that was the image showing in my question. It has worked ok for the last 6-7 months with no problems, but my messages just started showing the image as a broken link about 5 days ago. Regards Tony Brown

sfhowes
sfhowes
  • Top 10 Contributor
more options

That seems to be around the time TB updated to 24.4, but I'm not aware of that causing problems like this. I would recreate the signature from scratch and see if the image still displays incorrectly, and if so, add the image from a local copy and see what happens.

https://support.mozilla.org/en-US/kb/signatures#w_including-image-files-in-signatures