SubFolders disappeared-Can see them in Windows Explorer but not in TB
I have folders under Inbox and again additional subfolders off folders. They all disappeared. I can browse out to the folder and see them and the 26 or so .msf files but I can't get them to link to Thunderbird.
I am running windows 7 and TB 24.6 using IMAP
I have completely removed TB and reinstalled it, renamed and recreated a windows profile and with the same results.
Another person has access to the e-mail account but they save their IMAP e-mails to a different directory location and they can see all the e-mails and subfolders.
I have folders under Inbox and again additional subfolders off folders. They all disappeared.
I can browse out to the folder and see them and the 26 or so .msf files but I can't get them to link to Thunderbird.
I am running windows 7 and TB 24.6 using IMAP
I have completely removed TB and reinstalled it, renamed and recreated a windows profile and with the same results.
Another person has access to the e-mail account but they save their IMAP e-mails to a different directory location and they can see all the e-mails and subfolders.
All Replies (1)
Help menu (alt+H) >Troubleshooting information
Click the show folder button for your profile Close Thunderbird
In Windows explorer delete the file Foldertree.json.
Restart Thunderbird.