Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

New install of firefox only opens for some users

  • 1 উত্তর
  • 2 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা cor-el

Bill456
Bill456
more options

I've loaded a new computer with a clean install of Win7. 6 identical user accounts were created. At this point the only difference among the accounts is the username and password. After installing Firefox only three of the users can open the program. For some users Firefox does not start, no error messages, no response at all. Any ideas would be welcomed.

Thanks,

Bill,

I've loaded a new computer with a clean install of Win7. 6 identical user accounts were created. At this point the only difference among the accounts is the username and password. After installing Firefox only three of the users can open the program. For some users Firefox does not start, no error messages, no response at all. Any ideas would be welcomed. Thanks, Bill,

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does this happen with the first (initial) installation (i.e. a Firefox profile folder hadn't been created)?

Try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that helps.

Try to run the Firefox program once as Administrator (right-click: Run as Administrator). Also make sure that your security software allows all users.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.