Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Thunderbird opens and emails are visible but then "Not Responding"

  • 1 উত্তর
  • 2 এই সমস্যাটি আছে
  • 4 দেখুন
  • শেষ জবাব দ্বারা Peter_D

Peter_D
Peter_D
more options

I have been using Thunderbird for over 10 years along with Kaspersky AV. Over the weekend an issue started when I open T/Bird... Emails download but after 30secs T/Bird freezes and shows "Not Responding" If I try and open an email it happens sooner. I have been working with Kaspersky for 2 days and have tried everything from their end including stopping all scanning and protection and completely deleting Kaspersky.................No difference I downloaded the latest version of T/Bird (52.3.0) No difference. I am running Windows 7 on a desktop and windows 10 on a laptop. Both are showing the same "Not Responding"" when trying to use T/Bird I have had the same Thunderbird / Kaspersky combination for well over 10 years with not one bit or trouble... I have started the PC in safe mode...same result

I cant get into any settings on T/Bird as it freezes before I can open anything

Help!! Peter

I have been using Thunderbird for over 10 years along with Kaspersky AV. Over the weekend an issue started when I open T/Bird... Emails download but after 30secs T/Bird freezes and shows "Not Responding" If I try and open an email it happens sooner. I have been working with Kaspersky for 2 days and have tried everything from their end including stopping all scanning and protection and completely deleting Kaspersky.................No difference I downloaded the latest version of T/Bird (52.3.0) No difference. I am running Windows 7 on a desktop and windows 10 on a laptop. Both are showing the same "Not Responding"" when trying to use T/Bird I have had the same Thunderbird / Kaspersky combination for well over 10 years with not one bit or trouble... I have started the PC in safe mode...same result I cant get into any settings on T/Bird as it freezes before I can open anything Help!! Peter
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

All Replies (1)

Peter_D
Peter_D প্রশ্নের মালিক
more options

Ok...... no suggestions.. I dont know whether i fixed it myself or Mozilla came to the party in secret

I complete deleted T/Bird including all background files. I completely removed all traces of Kaspersky with their assistance I re-installed Kaspersky with the original key then installed the latest version of T/Bird and TA Da ............all fixed

Thanks

Peter