websites say cookies are blocked. I tried everthing in the help topic about his and nothing worked
I tried uninstalling and reinstalling firefox, clearing cache, everything. I don't know what else I can do. a few different sites say I have to enable cookies, but they are already enabled. This is a SERIOUS and URGENT problem. Please get back to me ASAP.
I tried uninstalling and reinstalling firefox, clearing cache, everything. I don't know what else I can do. a few different sites say I have to enable cookies, but they are already enabled. This is a SERIOUS and URGENT problem. Please get back to me ASAP.
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
- http://kb.mozillazine.org/Profile_folder_-_Firefox
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
See also: