Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

User Agent caused Yahoo email problems

  • 1 odgovor
  • 1 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao the-edmeister

more options

I downloaded User Agent Switcher. I switched to iPhone and visited Yahoo email. Now I can't get email to go back to the original format even after switching User Agent back to default. Using Firefox 29.0.1 on Mac OSX 10.8.5. I had a similar problem with youtube and deleted my youtube cookies which fixed the problem but this has not worked for yahoo.

I downloaded User Agent Switcher. I switched to iPhone and visited Yahoo email. Now I can't get email to go back to the original format even after switching User Agent back to default. Using Firefox 29.0.1 on Mac OSX 10.8.5. I had a similar problem with youtube and deleted my youtube cookies which fixed the problem but this has not worked for yahoo.

Izabrano rješenje

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (1)

more options

Odabrano rješenje

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!