Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pictures copied from firefox paste as nothing but black

  • 1 odgovor
  • 1 ima ovaj problem
  • 62 views
  • Posljednji odgovor poslao cor-el

more options

using firefox 31 on windows 7 When I copy an image from firefox all that pastes is blackness. Pasting it into both paint and fireworks produces this result. An "image" the same size of the image I am actually trying to copy will paste but it is just all black. Copying images from other browsers still works as does the print screen button. The problem is only with firefox.

using firefox 31 on windows 7 When I copy an image from firefox all that pastes is blackness. Pasting it into both paint and fireworks produces this result. An "image" the same size of the image I am actually trying to copy will paste but it is just all black. Copying images from other browsers still works as does the print screen button. The problem is only with firefox.

Izabrano rješenje

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need close and restart Firefox after toggling this setting.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

more options

Odabrano rješenje

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need close and restart Firefox after toggling this setting.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window