Still can't access googleadservice pages in UK in Firefox 42
So I've read the other pages, cleared my cache, removed add-ons, reset proxy settings (none!), IPsec, DNS etc etc etc. I've run malware checks (none!) - I#ve restarted Firefox in Safe mode .. no difference!
But I still cannot load in Firefox pages that are GoogleAdService pages - e.g.,
Firefox IS my preferred browser but this page and others like it loads in IE, Chrome and Safari so please, WHAT is Firefox doing that it won't or can't? Are you investigating this?
I am reaching the limits of my patience with this and if this is not fixed soon I will give up using it, Sorry.
Please save me!
All Replies (5)
hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Application Basics
Name: Firefox Version: 42.0 Build ID: 20151029151421 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false
Crash Reports for the Last 3 Days
All Crash Reports (including 2 pending crashes in the given time range)
Extensions
Name: LastPass Version: 3.2.21 Enabled: true ID: support@lastpass.com
Name: Updated Ad Blocker for Firefox 11+ Version: 0.7.7.1-signed Enabled: true ID: {4DC70064-89E2-4a55-8FC6-E8CDEAE3618C}
Name: PDF Architect 3 Creator Version: 1.0 Enabled: false ID: pdf_architect_3_conv@pdfarchitect.org
Name: PDF Architect Converter For Firefox Version: 1.0 Enabled: false ID: FFPDFArchitectConverter@pdfarchitect.com
Name: Skype Click to Call Version: 7.5.0.9082 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Name: Strict Pop-up Blocker Version: 0.2.1-signed Enabled: false ID: jid1-P34HaABBBpOerQ@jetpack
Name: WebEx Productivity Tools Version: 2.0 Enabled: false ID: ocplugin@webex.com
Graphics
Adapter Description: Intel(R) HD Graphics Family Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0a16 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17461) Driver Date: 7-29-2013 Driver Version: 9.18.10.3257 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 05ca1028 Supports Hardware H264 Decoding: true Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20151029151421 browser.startup.homepage_override.buildID: 20151029151421 browser.startup.homepage_override.mstone: 42.0 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 42.0 font.internaluseonly.changed: false gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x0a16 gfx.driver-init.driverVersion: 9.18.10.3257 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.lastUpdate: 1446757624 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.lastUpdate: 1446257282 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20151029151421 media.gmp-manager.lastCheck: 1446882507 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1446904413 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Canon_MG3200_series_Printer.print_bgcolor: false print.printer_Canon_MG3200_series_Printer.print_bgimages: false print.printer_Canon_MG3200_series_Printer.print_duplex: -437918235 print.printer_Canon_MG3200_series_Printer.print_edge_bottom: 0 print.printer_Canon_MG3200_series_Printer.print_edge_left: 0 print.printer_Canon_MG3200_series_Printer.print_edge_right: 0 print.printer_Canon_MG3200_series_Printer.print_edge_top: 0 print.printer_Canon_MG3200_series_Printer.print_evenpages: true print.printer_Canon_MG3200_series_Printer.print_footercenter: print.printer_Canon_MG3200_series_Printer.print_footerleft: &PT print.printer_Canon_MG3200_series_Printer.print_footerright: &D print.printer_Canon_MG3200_series_Printer.print_headercenter: print.printer_Canon_MG3200_series_Printer.print_headerleft: &T print.printer_Canon_MG3200_series_Printer.print_headerright: &U print.printer_Canon_MG3200_series_Printer.print_in_color: true print.printer_Canon_MG3200_series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MG3200_series_Printer.print_margin_left: 0.5 print.printer_Canon_MG3200_series_Printer.print_margin_right: 0.5 print.printer_Canon_MG3200_series_Printer.print_margin_top: 0.5 print.printer_Canon_MG3200_series_Printer.print_oddpages: true print.printer_Canon_MG3200_series_Printer.print_orientation: 0 print.printer_Canon_MG3200_series_Printer.print_page_delay: 50 print.printer_Canon_MG3200_series_Printer.print_paper_data: 9 print.printer_Canon_MG3200_series_Printer.print_paper_height: 11.00 print.printer_Canon_MG3200_series_Printer.print_paper_name: print.printer_Canon_MG3200_series_Printer.print_paper_size_type: 0 print.printer_Canon_MG3200_series_Printer.print_paper_size_unit: 1 print.printer_Canon_MG3200_series_Printer.print_paper_width: 8.50 print.printer_Canon_MG3200_series_Printer.print_resolution: -437918235 print.printer_Canon_MG3200_series_Printer.print_reversed: false print.printer_Canon_MG3200_series_Printer.print_scaling: 1.00 print.printer_Canon_MG3200_series_Printer.print_shrink_to_fit: true print.printer_Canon_MG3200_series_Printer.print_to_file: false print.printer_Canon_MG3200_series_Printer.print_unwriteable_margin_bottom: 0 print.printer_Canon_MG3200_series_Printer.print_unwriteable_margin_left: 0 print.printer_Canon_MG3200_series_Printer.print_unwriteable_margin_right: 0 print.printer_Canon_MG3200_series_Printer.print_unwriteable_margin_top: 0 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1446264985
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.10 Version in use: 4.10.10
NSS Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC
NSSSMIME Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC
NSSSSL Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC
NSSUTIL Expected minimum version: 3.19.4 Version in use: 3.19.4
Experimental Features
thanks, nothing particular is standing out there - could you please see if the same issue is happening in a new profile, that you can create for testing purposes: Profile Manager - Create, remove or switch Firefox profiles
Well intriguingly I just restarted Firefox having disabled the Ad blocker and this time it IS disabled AND two GoogleAdService pages that previously did NOT load now do!
Even if I add the GoogleAdServices.com domain the excluded sites AND turn off the "Blook Google Analytics" option the Adblocker still blocks it ... it does not once disabled.
So is there another reliable AdBlocker to strip out intrusive ads on web pages that works?
you can find a number of popular and widely used adblockers like adblock plus or ublock origin at https://addons.mozilla.org/firefox/extensions/privacy-security/