Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Got error message after agreeing to update Firefox on a Dell laptop

  • 1 odgovor
  • 1 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao philipp

more options

Message goes like this:

XUL Runner Platform version '48.0.2' is not compatible with min version >=44.0.2 max version <44.0.2

Firefox will not open--help!

Message goes like this: XUL Runner Platform version '48.0.2' is not compatible with min version >=44.0.2 max version <44.0.2 Firefox will not open--help!

Izabrano rješenje

hi DavidBea, that looks like some files got corrupted there. does it work if you download the full offline installer for firefox 48.0.2 from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (1)

more options

Odabrano rješenje

hi DavidBea, that looks like some files got corrupted there. does it work if you download the full offline installer for firefox 48.0.2 from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?