attachments disappeared after update on Thursday, June 01, 2017, 8:55:41 AM
Mozzilla/Thunderbird was updates as per question. Attachments appeared on Thur and Fri. Had other printer issues this morning and rebooted my windows PC running Thunderbird. Attachments disappeared in all new Inbox emails but still are available and can be opened in saved emails.
Some new emails come in blank and some old emails in inbox are blank, did not find any blank saved emails.
Last Windows 7 pro64 update Windows Malicious Software Removal Tool x64 - May 2017 (KB890830)
Installation date: 5/27/2017 9:37 AM Installation status: Successful
Running Vipre antivirus last update of program 4/22/17
Last Acrobat load Thursday, April 13, 2017, 2:01:47 PM
Latest Java update today after problem with no attachments
thanks, Paul Have Teamviewer
Izabrano rješenje
It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile
Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder
Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.
Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.
For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird
Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
Pročitajte ovaj odgovor sa objašnjenjem 👍 1All Replies (2)
Odabrano rješenje
It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile
Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder
Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.
Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.
For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird
Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
Solved problem, lost some emails as explained. Running smooth again. Added exclusion in Vipre to not fix profiles file in Thunderbird.