Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I disable the Return Receipt function?

  • 5 odgovori
  • 3 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao user01229325

more options

We use Re@dNotify to track receipt/opening of all emails so the Return Receipt function in Thunderbird is redundant, and potentially an additional annoyance to our email recipients.

Despite the "When sending messages, always request a return receipt" box (via Options) NOT being ticked all of our emails have included return receipt requests (only since Firefox's/Thunderbird's latest update).

We use Re@dNotify to track receipt/opening of all emails so the Return Receipt function in Thunderbird is redundant, and potentially an additional annoyance to our email recipients. Despite the "When sending messages, always request a return receipt" box (via Options) NOT being ticked all of our emails have included return receipt requests (only since Firefox's/Thunderbird's latest update).

All Replies (5)

more options

You can set return receipts per account or globally in Thunderbird.

Per account Account Settings-Return Receipt

Globally Options-Advanced-Return Receipts

more options

Airmail said

You can set return receipts per account or globally in Thunderbird. Per account Account Settings-Return Receipt Globally Options-Advanced-Return Receipts

All three of my email accounts are set to use Global setting, which is UNTICKED for sending of Return Receipts. Seems like the system is broken?

more options

Then Thunderbird is not sending them. What makes you think Thunderbird is still doing it instead of the 3rd party software you are running.

Firefox is an Internet browser and it's updates have nothing to do with Thunderbird.

more options

@Airmail Makes sense so have dug a little deeper. Looks like only the email linked to our website is doing this so would seem to rule out TB or ReadNotify being to blame.

Now following up with webmaster and hosting ISP.

Thanks for your advice :-)

more options

If you do not find it we can look in the Thunderbird config editor to make sure the check boxes actually changed the option.