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Every time I use search ASK come up

  • 2 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao elmerew

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I'm at the search bar on 'firefox and specify what I'm looking for. I'm then diverted to ASK instead of other engines and hard to get out.

I'm at the search bar on 'firefox and specify what I'm looking for. I'm then diverted to ASK instead of other engines and hard to get out.

Izabrano rješenje

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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All Replies (2)

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Odabrano rješenje

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Soled my problem very quickly and easily. Thank you so much. Elmer