Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After windows 10 reinstall i lost all bookmarks. Restore is not doing anything. What to do?

  • 5 odgovori
  • 1 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao the-edmeister

more options

So after i reinstalled windows today i noticed my bookmarks are missing. I tried to use restore option but there is only one file in there and its a wrong one. This is the 1st time i didnt export my bookmarks to USB because last 5 times i reinstalled windows all i had to do is to log with my account and bookmarks would be there. But for some reason this time that didnt happen.

I did 2 different things this time i installed windows. I installed new HDD and i had to change my mozzila password when i installed windows cos i forgot old one. I dont think its a new HDD problem because every time i reinstall windows i wiped clean my old HDDs.

Is there anything else i could do? Im not very good with stuff like this so im kinda stuck. I tried searching online for some info but couldnt find a fix.

I even went to www.google.com/bookmarks but old bookmarks are not there. I can only see 2 new bookmarks i added today.

So after i reinstalled windows today i noticed my bookmarks are missing. I tried to use restore option but there is only one file in there and its a wrong one. This is the 1st time i didnt export my bookmarks to USB because last 5 times i reinstalled windows all i had to do is to log with my account and bookmarks would be there. But for some reason this time that didnt happen. I did 2 different things this time i installed windows. I installed new HDD and i had to change my mozzila password when i installed windows cos i forgot old one. I dont think its a new HDD problem because every time i reinstall windows i wiped clean my old HDDs. Is there anything else i could do? Im not very good with stuff like this so im kinda stuck. I tried searching online for some info but couldnt find a fix. I even went to www.google.com/bookmarks but old bookmarks are not there. I can only see 2 new bookmarks i added today.

All Replies (5)

more options

It sounds like those bookmarks were in FireFox and not in google. And if that's the case then without those bookmarks backup then it is most likely gone. Once a drive is formatted if those were Firefox bookmark they are gone and recovery is next to impossible after formatting.

more options

AcaCoa said

I did 2 different things this time i installed windows. I installed new HDD and i had to change my mozzila password when i installed windows cos i forgot old one.

Do you still have the old hard drive available to rescue data from, or do you have a backup of its contents?

Did you reset the password for your Firefox Account? (as described in: I've lost my Firefox Sync account information - What to do) Unfortunately, a password reset flushes all your Sync data, so that would explain why you couldn't get anything back after that.

Were you sync'ing another installation of Firefox that you could go to and get copies of your data files?

more options

Do you have your old USB exports? That might be better than nothing! Depending on the format you used:

more options

Yes i did reset my password yesterday because i lost old one :) And im trying to recover data on my old HDD with EaseUS Data Recovery Wizard. Its kinda strange because i always format my HDD and i never lost any bookmarks.

After my attempt to recover data from my HDD ill try the same thing on my USB :) at least i can get some older bookmarks back.

Thanks for the replays guys :)

Izmjenjeno od strane AcaCoa

more options

AcaCoa said

Yes i did reset my password yesterday because i lost old one :)

If you are referring to Sync and a Firefox Account password, you get a warning that your Sync data will be deleted from the Sync server when you go to set a new password for your Firefox Account.

The 'thing' is that your data was encrypted using the password that you "lost", a different password won't decrypt a users data.

Sorry that happened, it is a common user mistake with Firefox 29 and later versions when using Sync.