Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Do I need another account for Firefox Sync like I did for Firefox Support?

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao James

kristelline2019
kristelline2019
more options

Initially tried signing in w/correct credentials and error-incorrect password, reset password and tried again w/correct credentials and error-incorrect password Again tried several times. Do I need another account for Firefox Sync like I did for Firefox Support?

Initially tried signing in w/correct credentials and error-incorrect password, reset password and tried again w/correct credentials and error-incorrect password Again tried several times. Do I need another account for Firefox Sync like I did for Firefox Support?

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

An account for the support.mozilla.org (SUMO) site is only for the support.mozilla.org site and not usable elsewhere.

The SUMO site does not use Firefox Accounts as a way of logging in. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account