Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new private window not available

  • 3 odgovori
  • 1 ima ovaj problem
  • 37 views
  • Posljednji odgovor poslao Rhioghan

more options

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Window, I'm still in the regular browsing window. I checked all of my settings and nothing has changed, all the settings are as I set them long ago. Please help.

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Window, I'm still in the regular browsing window. I checked all of my settings and nothing has changed, all the settings are as I set them long ago. Please help.

Izabrano rješenje

I solved a number of issues that suddenly came about with my previous account. I found a Trojan Horse which I have dealt with, closed that particular account and opened a new account on my computer and all is safe and sound. Thank you for your responses.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (3)

more options

You can check the about:policies#active page to see whether policies are active (63+).

more options

Could you also check whether Adblocker Ultimate's pop-up blocking could be closing the window?

more options

Odabrano rješenje

I solved a number of issues that suddenly came about with my previous account. I found a Trojan Horse which I have dealt with, closed that particular account and opened a new account on my computer and all is safe and sound. Thank you for your responses.