We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird no longer supports my email account

  • 1 odgovor
  • 1 ima ovaj problem
  • 29 views
  • Posljednji odgovor poslao sfhowes

more options

I upgraded to Thunderbird Version 68.12.1 in March and had to reinstall my email accounts. My Yahoo account installed fine, but my legacy pacbell.net (now through att.com) account keeps getting a configuration, username/password error. I input the username and password that works for all my other devices. Thunderbird was working before the upgrade, I have installed both Version 78.9.1 and Version 78.11.0 hoping that the problem would be fixed, but I still can't install the account.

I upgraded to Thunderbird Version 68.12.1 in March and had to reinstall my email accounts. My Yahoo account installed fine, but my legacy pacbell.net (now through att.com) account keeps getting a configuration, username/password error. I input the username and password that works for all my other devices. Thunderbird was working before the upgrade, I have installed both Version 78.9.1 and Version 78.11.0 hoping that the problem would be fixed, but I still can't install the account.

All Replies (1)

more options

AT&T accounts require secure mail keys in TB:

https://support.mozilla.org/en-US/questions/1316946#answer-1373790